In addition to the guarantees provided by law, DANNY WISE is pleased to offer its customers who purchase in-store, the right of return, in accordance with the following terms and conditions.
The return of a product, purchased in a DANNY WISE shop managed by DANNY WISE s.r.l., in Italy, can be requested within 14 days from the date of purchase, by bringing the product, together with the sales receipt, to one of the following shops:
• Caltanissetta, Corso Umberto, 41
• Caltanissetta, Corso Umberto, 59
By exercising the right of return, the customer can:
1. replace the product with other products not on sale, of the same or higher price, sold in the shop chosen for the return (if the price of the other selected products is higher than the price of the replaced product, the customer will have to pay the difference), or
2. receive a voucher to be used only in the DANNY WISE stores listed above for the purchase of products that are not on sale, or
3. request a refund of the amount paid, to be made through the same payment method used for the purchase.
In the event that the shop voucher is chosen, under no circumstances can this credit be converted, either entirely or partially, into cash, following its issue.
The products must be returned intact, together with the original packaging (including accessories, labels, tags, maintenance instructions, seals, etc.), used only for the time strictly necessary to establish and verify their nature, characteristics and size according to ordinary diligence, with no signs of wear or dirt.
Returns will not be accepted for:
• products not accompanied by the sales receipt
• products not offered for sale in the shop chosen for the return;
• products purchased on sale;
• products purchased in outlets
• products in conditions different from the original ones (including the case of tailoring works) or without the original packaging, tag and maintenance instructions
• customized products
• furs and exotic products
• unsealed perfumes
• products for which VAT refund has been requested
• products marked as not subject to return at the time of purchase
DANNY WISE s.r.l., reserves the right to unilaterally modify these return conditions and to communicate any changes on its website, or by means of a specific notice made available in the boutique.
Customers are subject to the return conditions valid at the time of purchase.
All the guarantees provided by law will remain valid and effective.
For any further questions, please contact DANNY WISE Customer Service at the following number: 0039 371 1375821.